PRIVACY POLICY
DATA PROTECTION STATEMENT AND CONSENT TO USE DATA AT: SHOP.VANDABOUTIQUE.COM
Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. Therefore, the protection, collection, processing and use of your personal data in accordance with the applicable laws is important to us. In order to make you feel safe when visiting our websites, we strictly comply with the legal guidelines when processing your personal data and would like to inform you here about our collection and use of data.
By agreeing to the following data protection declaration, you authorize Arer srl - Viale Dante Alighieri, 47 - 38066 RIVA DEL GARDA (TN) - Italy ( hereinafter: Arer srl ) to collect, process and use your personal data in compliance with the laws on data protection and the following provisions.
1. RESPONSIBLE SITE
The site responsible for the collection, processing and use of your personal data according to the Federal Law on Data Protection is Arer srl.
If you wish to object to the collection, processing and use of your personal data in accordance with the data protection provisions or if you wish to object to individual points, you can send your declaration by email, fax or letter to the following contacts:
Arer srl
Dante Alighieri Street, 47
38066 RIVA DEL GARDA (TN)
Italy
Tel:+39(0)464 551696
Email: arersrl@pec.trovarti.it
2. COLLECTION, PROCESSING AND USE OF PERSONAL DATA
2.1 PERSONAL DATA
Personal data means information about objective or personal circumstances of a specific natural person or an identifiable natural person. This includes, for example, your name, your telephone number, your address and all the data you provide to us when registering and opening your customer account. Statistical data that we collect, for example, when you visit our online shop and that cannot be directly traced back to you, are not part of personal data. This concerns, for example, statistics regarding which pages of our online shop are most visited or how many users visit certain pages of the Arer srl shop.
2.2 CUSTOMER ACCOUNT
For every customer who registers, we have direct access to the data saved on our site (customer account). Here you can view data on orders placed, open orders and the latest shipments; you can also manage information on the address, bank details and newsletter. You undertake to treat your personal access data confidentially and not to share them with third parties. We cannot assume liability for passwords used illegally, except in cases where the abuse is attributable to our responsibility.
With the “stay logged in” function we want to make your use of our websites as pleasant as possible. This function allows you to use our services without having to log in every time. For security reasons, you will be asked for your password again when you want to change your personal data or place an order, for example. We recommend that you do not use this function when the computer is used by multiple users. Please note that the “stay logged in” function is not available if you use a setting that automatically deletes saved cookies at each session.
2.3 COLLECTION, PROCESSING AND USE OF YOUR PERSONAL DATA
Data protection is very important to us. Therefore, when collecting, processing and using your personal data, we strictly comply with the provisions of the data protection law and the media law. We collect, store and process your data for the overall processing of your purchase, including any future guarantees for our customer services, technical administration and for our marketing purposes. Your personal data will only be disclosed to third parties if this is necessary for the fulfillment of the contract or invoicing or if you have previously given your consent. Our service providers (e.g. carriers, logistics companies, banks) receive the data necessary for the fulfillment of the order and the contract. Our service providers may only use the data provided to fulfill their order. They are not entitled to use the information for other purposes.
For your order we need to receive the correct information about your name, address and payment details. We need your email address to confirm your order and to communicate with you. We also use it for your identification (customer access). Finally, through the email address you will receive the order confirmation and the shipment confirmation.
If there is no obligation to store data and you have exercised your right to request deletion, your data will be deleted when it is no longer necessary for the purpose for which it was saved, or if storage is prohibited for other legal reasons.
2.4 USE OF YOUR DATA FOR ADVERTISING PURPOSES
We use your data not only to process your purchase at Arer srl, but also to contact you regarding your orders, specific products or marketing activities and to suggest products or services that may interest you.
You have the right to revoke your consent to the use of your personal data for advertising purposes at any time, either in total or for individual activities; this will not entail any costs other than the basic fee for sending the revocation. Simply send a written communication to the contacts mentioned in point 1 (e.g. email, fax, letter).
2.4.1 NEWSLETTER
To send the newsletter we use the so-called Single Opt-In procedure, that is, we will send you the newsletter by email only if you have already expressly confirmed that we should activate the newsletter service.
If you no longer wish to receive the newsletter or other types of advertising communications, you have the right to revoke your consent at any time; this will not involve any costs other than the basic rate for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (e.g. email, fax, letter). Of course, in every advertising email you will also find the deactivation link.
2.4.2 PRODUCT ADVERTISING VIA EMAIL
As a customer of Arer srl, you regularly receive our product advertisements by email, regardless of whether you subscribe to the newsletter. In this way, we intend to send you information about products in our assortment that may interest you, based on your most recent purchases. In this regard, we strictly comply with the legal provisions.
If you do not wish to receive product advertising or other types of communication for advertising purposes, you have the right to revoke your authorization at any time; this will not involve any costs other than the basic rate for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (e.g. email, fax, letter). Obviously in every advertising email you will also find the link for deactivation.
2.4.3 PERSONALIZED ADVERTISING FOR YOU
The information we receive from you helps us to constantly improve your shopping experience and make it more enjoyable and personalized. The information transferred by you or generated automatically is used to create advertising tailored to your interests. To this end, we use the information available, for example, confirmation of receipt and reading of emails, information about your computer and internet connection, operating system and platform, your order archive, your service archive, the date and time you visited the site and the products you viewed.
We use this information exclusively in pseudonymous form. The analysis and evaluation of this information allows us to improve our websites and our range of offers on the Internet; in this way we can send you personalized advertising, i.e. advertising that suggests products that could actually meet your interest. Our goal is to create more useful and interesting advertising for you. In fact, the evaluation and analysis of your data, converted into pseudonymous form, helps us not to send you random advertising. Instead, we send you advertising via email or post, such as newsletters and product suggestions that match your interests. For example, we check which advertising emails you open; this is to avoid sending you useless emails.
I authorize Arer srl to use the data provided by me and other information saved in my customer account, as well as usage data in pseudonymized form, in order to receive personalized advertising and/or special offers and services.
If you no longer wish to receive personalized advertising, you have the right to revoke your authorization altogether or to revoke your consent for certain activities at any time. To do so, simply send a written communication to the contacts mentioned in point 1 (e.g. email, fax, letter).
2.4.4 PRIZE COMPETITION, MARKET RESEARCH AND OPINION SURVEY
In the case of prize competitions, we use your data in order to be able to inform you of a possible win or send you our offers. Details may be available in the section on the conditions of participation of the respective prize competition.
We also use your data for market research and opinion polls. We use the data in an exclusively anonymous form for statistical purposes and only for Arer srl. Your survey responses will not be shared with third parties or published. We do not save your survey responses together with your email address or other personal data.
I authorize Arer srl to process and use my personal data for its own purposes, for the purpose of carrying out market research and opinion polls.
You have the right at any time to revoke your authorization to use data for market research and opinion polls or to revoke consent for certain activities; this will not entail any costs other than the basic fee for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (e.g. email, fax, letter). Of course, in every advertising email you will also find the link for deactivation.
3. COOKIES
Acceptance of cookies is not a necessary condition for visiting our websites. However, we advise you that the use of the "shopping cart" function and the ordering of products are only possible if you authorize the use of cookies.
What are cookies?
Cookies are small files that are stored on your device and that store specific settings and data for exchange with our system via your browser. There are 2 types of cookies: so-called session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your device for a longer period or permanently. This storage allows us to design our websites and our offers according to your needs and makes it easier for you to use the site. Some data, for example, are saved so that you do not have to repeat them each time.
What cookies does Arer srl use?
Most of the cookies we use when you close your browser (end of session) are automatically deleted from your hard drive (they are therefore called session cookies). Session cookies offer you, for example, the "shopping cart" function even if you navigate through several pages. We also use cookies that remain on your hard drive. When you return to our site, the system will automatically recognize that you have already visited us and will save your preferred data and settings. These temporary or permanent cookies (duration 1 month to 10 years) are saved on your hard drive and deleted after a predefined period. These cookies are primarily used to make our offer more user-friendly, more efficient and more secure. Thanks to these files, it is possible, for example, to display information on the page that is more suited to your interests. The sole purpose of these cookies is to adapt our offer to your needs as a customer and to make your navigation as comfortable as possible.
What data is saved in cookies?
No personal data is saved in the cookies used by Arer srl. Therefore, the cookies we use cannot be attributed to a specific person and therefore cannot be traced back to you. When cookies are activated, an identification number is assigned. At no time will it be possible to trace your personal data back to the identification number and at no time will it be attempted to do so. Your name, your IP address and similar data that could be traced back to you will never be used. Based on cookie technology, we only receive information in pseudonymous form, for example about which pages of our online shop are most visited, which products are most viewed, etc.
Are there also third-party cookies (so-called third-party cookies)?
Arer srl uses some advertising partners who help to make the internet offer and the Arer srl websites more interesting. Therefore, when you visit our site, cookies from associated companies will also be saved on your hard drive. In this case, these are temporary/permanent cookies that will be automatically deleted after the predefined period has expired. These temporary or also permanent cookies (duration ranges from 14 days to 10 years) are saved on your hard drive and automatically deleted after the predefined period has expired. Cookies from associated companies also do not contain personal data. Only pseudonymous data is collected via a user ID. This includes, for example, data about which products you have viewed, whether you have purchased something, which products you have searched for, etc. During this process, some of our advertising partners also collect information about which pages you have already visited or which products you have been interested in, in order to display advertising that best matches your interests. This pseudonymous data will never be linked to your personal data. They are only intended to help our advertising partners match you with advertising that may actually be of interest to you.
Re-Targeting
Our websites use so-called re-targeting technologies in this case. We use these technologies to make the Internet offer more interesting. On the websites of our partners, this technique allows us to make ourselves visible to Internet users who have previously shown interest in our online shop and our products. We are convinced that the display of personalized advertising, which takes into account the interests of the user, is generally more interesting than advertising that does not refer to the person. The display of advertising vehicles on the websites of our partners is based on cookie technology and an analysis of user behavior. This form of advertising is pseudonymous. No personal data is stored and the user profiles are not linked to your personal data.
I give my consent to the use of so-called cookies, to the storage and use of my user data. I also give my consent to the storage of my data in cookies even after closing the browser in order to be, for example, recalled when visiting websites again. I have the right to revoke my consent at any time for the future by changing the settings of my browser to block cookies.
How can I avoid saving cookies?
In your browser you can set to accept the saving of cookies only upon request. If you intend to accept cookies from Arer srl, but not cookies from our service companies and partners, in your browser you can select the setting "block third-party cookies".
Normally in your web browser menu, in the support section, you can see how to reject new cookies and disable existing cookies. The following link provides detailed information on how to set the browser you use.
For shared computers set up to accept cookies and flash cookies, we recommend that you always log out completely after use.
4. LOG FILE
Each time you access the pages of Arer srl, user data will be transmitted via the Internet browser and saved in protocol files, the so-called server log files. The following data will be saved: date and time of access, name of the site visited, IP address, referrer URL (origin URL through which you arrived at the websites of Arer srl), the amount of data transmitted, information relating to the product and version of the browser used.
Users' IP addresses are deleted or anonymized at the end of use. In the case of anonymization, IP addresses will be modified in such a way that they cannot be attributed to a specific natural person without excessive effort in terms of time, cost and labor.
We analyze these log file data series anonymously in order to improve our offers and the Arer srl shop, to make it simpler, to find and eliminate errors more quickly and to control server capacities. In this way, for example, it is possible to understand at what time there is the greatest influx to the Arer srl shops and consequently make the necessary data volume available to guarantee you a quick purchase. Furthermore, the analysis of the protocol files allows us to identify and eliminate any errors present in the Arer srl shop more quickly.
5. WEB ANALYSIS
In order to continuously improve and optimize our offer, we use so-called tracking technologies. For this purpose we use the services of Google Analytics and Webtrekk.
5.1 GOOGLE ANALYTICS
Google Analytics is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer and that allow Google to analyze how you use our website. The information generated by the cookie about your use of our website (including your IP address) is usually transmitted to a Google server in the USA and stored there. We would like to point out that on our websites Google Analytics has been extended by the code “gat.anonymizelp();” to ensure the anonymous collection of IP addresses (so-called IP masking). Therefore, at our request, Google only collects your IP address in abbreviated form, which guarantees anonymity and does not allow your identification. If IP anonymization is activated on this website, your IP address will be shortened beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
Google also complies with the data protection provisions of the "US-Safe-Harbor" agreement and is registered with the "Safe Harbor" program of the US Department of Commerce. Google will use this information to evaluate your use of our websites, to compile reports on website activity and to provide us with other services related to website and internet use. The IP address that Google Analytics transfers from your browser will not be associated with other Google data. Google will only transfer this information to third parties if required to do so by law or for data processing purposes. Under no circumstances will Google associate your data with other data collected by Google. By using this website, you agree to the processing of your data collected in the manner and for the purposes described above.
You can prevent the storage of cookies by the appropriate settings of your browser software; however, we advise you that in this case some functionality of your websites may be compromised. You can also prevent Google from collecting the data created by the cookies and related to your use of the websites (including your IP address); the same applies to the processing of this data by Google. To this end, you can download and install the browser plug-in available at the following address.
You can find more information about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=en.
6. SOCIAL PLUGIN
Our website uses Social Plugins (“Plugins”) from various social networks. With the help of these plugins you can, for example, share content or recommend products. The standard plugins on Arer srl are deactivated and therefore do not send data. By clicking on the “activate social media” button you have the option to activate all plugins (so-called 2-click solution).
If these plugins are activated, when you open one of our pages your browser opens a direct connection to the servers of the respective social network. The social network transmits the content of the plugin directly to your browser, which is then connected to the website. The plugins can of course be deactivated with one click.
By including the plugin, the social network receives the information that you have opened the corresponding page of our website. If you are logged into this social network, it will be possible to attribute the visit to you. If you interact with the plugins and, for example, press the Facebook “Like” button or make a comment, the information will be transmitted from your browser directly to the social network, which will save it.
You can find information on the purpose and scope of data collection and the subsequent processing and use of data by social networks, as well as your rights and settings for protecting your privacy, in the data protection notices of the respective networks or websites. You will find the relevant links below.
If you do not want the social network to collect data on our website, you will need to log out of your network account before visiting our site.
Even if you are not registered with social networks, websites with active social plugins can send data to the networks. Through an active plugin, a cookie with an encoding will be set every time you access the website. Since your browser sends this cookie without request every time you connect to a server of a network, the network could create a profile that recalls websites that the user has visited. And in this case it would also be possible to trace the encoding back to a person, for example when the user logs into the social network.
We use the following plugins on our websites: Facebook, Google+, Twitter and Pinterest.
If you do not want social networks to collect your data through these cookies, with one click you can simply deactivate the social plugins on our websites, or block the “third-party cookies” function in your browser settings. In this case, the browser will not send cookies to the server when it finds embedded content from other service providers. However, this setting could compromise, in addition to the function of the “plugin” button, also other generic functions of other sites.
6.1 FACEBOOK
We use plugins from the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA (“Facebook”).
At the following link you will find Facebook's data protection declaration: Facebook data protection information. https://www.facebook.com/about/privacy/
6.2 GOOGLE+
We use plugins from the Google+ social network operated by Google. You can find Google's data protection declaration at the following link: Google data protection information. https://www.google.com/intl/it/policies/privacy/
6.3 TWITTER
We use plugins from the social network Twitter, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”). You can find Twitter’s data protection declaration at the following link: Twitter data protection information. https://www.twitter.com/privacy
6.4 PINTEREST
We use plugins from the Pinterest social network operated by Pinterest Inc., 635 High Street, Palo Alto, CA, USA (“Pinterest”). You can find Pinterest’s data protection declaration at the following link: Pinterest data protection information. https://about.pinterest.com/privacy/
7. SECURE DATA TRANSFER
We transfer your personal data securely through encryption. This applies to your order as well as to the login. For this purpose we use the SSL (Secure Socket Layer) encryption system. No one can guarantee absolute protection, but we protect our websites and other systems with technical and organizational solutions to prevent the loss, destruction, access, modification or disclosure of your data by unauthorized persons.
8. RIGHTS TO INFORMATION OF THE INTERESTED PARTY
According to the data protection law, our customers have, among other things, the right to receive free information about their stored data and, if necessary, to request its correction, blocking or deletion.
The protection of your data is extremely important to us. In order to ensure that your personal data is not shared with third parties, please send your request with your identifying data by email or post to:
Arer srl
Dante Alighieri Street, 47
38066 RIVA DEL GARDA (TN)
Italy
Tel:+39(0)464 551696
Email: arersrl@pec.trovarti.it